For Korean-run salons in Australia
Booking software for Korean hair and nail salons in Australia
Biseo is Korean and English booking software for beauty salons in Australia. Clients book in Korean or English, booking messages reach them on KakaoTalk, WhatsApp or SMS, and an AI assistant answers their questions in either language. There's no commission on any booking, and solo owners can use it free.
[Seoul Hair Studio]
Your booking has been confirmed.
- Customer Name :
- Jiwoo Kim
- Booking Date & Time :
- Sat 15 Nov, 2:00 pm
- Booking Details :
- Digital perm, Cut
- Staff in Charge :
- Minji
If you need to change or cancel your booking, please contact the shop.
(This notification was sent via the Biseo booking system.)
What Biseo does for a Korean salon
Korean and English on both sides
Your admin screens and your clients' booking page each switch between Korean and English, and every service can have a Korean and an English name. Booking emails go out in the language each client chose; Alimtalk, WhatsApp and SMS messages are written in English.
Booking messages on KakaoTalk
Clients who use KakaoTalk get their booking messages by Kakao Alimtalk, which uses 1 notification credit a message against 6 for an SMS. Alimtalk goes out from Biseo's own KakaoTalk channel with templates Kakao has approved, so you don't need a channel of your own for it.
An AI assistant in Korean or English
The AI assistant on your booking page answers clients' questions about your services, prices and hours, and takes bookings, on every plan. On Growth it can also answer messages sent to your KakaoTalk channel.
Services priced the way salons price them
Set prices by option, such as hair length or stylist grade. Add processing time to colours and perms, so the stylist can take another client while it develops.
Requested stylists, marked
When a client asks for a particular stylist, the booking gets a heart, so the whole team can see it. Each client's record shows who they usually ask for.
Bring your client list with you
Import your clients from a CSV file exported from Fresha, Timely, Square, Kitomba or any other software. Clients you already have are matched by mobile number first, so nobody is listed twice.
Clients who don't use KakaoTalk still get the message
Biseo tries each channel in order and moves on when one can't reach the client. This is the default order, and you can change it.
- 1Kakao Alimtalk1 credit
- 2WhatsApp5 credits
- 3SMS6 credits
- 4EmailFree
What it costs
Free (A$0) for a salon run by one person, Starter A$14.99 a month and Growth A$39 a month. Prices are in Australian dollars, no tax is added at checkout, and there's no commission on any booking. The AI assistant on your KakaoTalk channel, reminders and deposits are on Growth.
See every plan and price →Questions Korean salon owners ask
Do my clients need KakaoTalk?
No. Clients without KakaoTalk get their booking messages by WhatsApp, SMS or email instead, in the order you set.
Do I need my own KakaoTalk channel for the AI assistant?
Yes. For the AI assistant to answer messages on KakaoTalk, open a KakaoTalk business channel for your salon in Kakao Business. The Biseo team then helps you connect it to Biseo. The AI assistant on your KakaoTalk channel is on the Growth plan. Booking messages by Alimtalk don't need your own channel: they're sent from Biseo's channel.
Can English-speaking clients book too?
Yes. The booking page, the AI assistant and the booking messages all work in English, so one booking page serves clients in both languages.
Is there a fee on each booking?
No. Biseo has no marketplace, so there's no commission on any booking, from a new client or a returning one. You pay only the monthly plan, and the Free plan costs nothing.
Which kinds of salons is it for?
Hair salons, nail salons, lash and brow studios, skin care and other beauty businesses in Australia that take appointments, whether you work alone or with a team.