Setting time-of-day price rules (dynamic pricing)

Under Settings > Booking Page, the "Time-based pricing" section lets you automatically adjust a service's price for specific days and time windows — a surcharge for your busiest hours, or a discount to fill your quietest ones.

This feature requires a Growth plan or above.

Adding a rule

Click Add rule and fill in:

• Service: a specific service, or "All services" to apply the rule across your whole menu.
• Days: tick one or more days of the week.
• Start time / end time: the window the rule applies in, snapped to your own booking slot interval so you can only pick times that line up with a real bookable slot.
• Adjustment type: a percentage (e.g. +15%) or a flat amount (e.g. -A$5.00). Use a positive number for a surcharge, a negative number for a discount.
• Note: an optional label for your own reference — customers never see it.

Example: a busy salon adds a +15% rule for Friday and Saturday, 3pm–7pm, on all services — its two most requested windows. A quieter salon instead adds a -10% rule for Tuesday and Wednesday mornings (9am–12pm) to encourage bookings in its slowest slot.

If you try to save a rule that overlaps another rule for the same service (or the same "all services" scope) on the same day, saving is blocked — pick a different window or edit the existing rule instead. A service-specific rule can safely overlap an "all services" rule covering the same time; the more specific one simply wins.

Toggling and removing rules

Each rule has an on/off switch — turn a rule off to pause it without losing its settings, and back on whenever you need it again. The trash icon removes a rule permanently.

What customers see

The exact price customers are quoted always matches what they're actually charged — there's no separate "estimate" that could turn out wrong:

• On the public booking page, the time-slot picker shows a small badge (e.g. "+A$10.00" or "-15%") on any slot a rule applies to, so customers can compare times before picking one.
• Once a time is selected, the booking summary and the final confirmation screen show the original price with a strikethrough next to the adjusted price.
• If a customer books through the AI chatbot instead, the price it confirms is calculated the exact same way — never a mismatch between what the chatbot quoted and what the booking actually charges.

The adjusted price is locked in the moment a booking is created and never changes afterward, even if you edit or remove the rule later — exactly like every other price on a completed booking.

Scope

Rules apply per service, not per option within a service (for example, a rule can target "Colour" as a whole, but not just its "Full head" option specifically). If you need finer control than that, let us know what you're trying to do.